Effective Date: July 7, 2025
Website:https://customville-american.co.uk
1. Overview
Welcome to Customville American. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or using the site.
2. Company Information
Customville American
America House, Dominion Works
Freshwater Road, Dagenham
Essex, RM8 1RX
United Kingdom
Phone: 020 8590 1449
Email: russ@customville.co.uk
3. Products & Availability
We specialise in the sale of classic American car parts, including rare and reproduction components. All products are subject to availability, and we reserve the right to modify, replace, or discontinue any item without notice.
4. Pricing & Payments
All prices are listed in GBP (£) and include VAT unless otherwise stated. We accept secure payment via debit/credit card, bank transfer, or other approved methods shown at checkout.
5. Shipping & Delivery
We offer UK-wide delivery and international shipping where applicable. Delivery times vary depending on stock levels and courier availability. Shipping costs will be calculated at checkout.
6. Returns & Refunds
If you are not satisfied with your purchase, you may return unused items within 14 days of delivery. Items must be returned in original packaging and in saleable condition. Please contact us before returning any item.
Custom-made or special-order parts may not be eligible for return unless defective.
7. Warranty
Some products may come with manufacturer warranties. We will honour all valid warranty claims as outlined by the manufacturer but are not liable for third-party warranties.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. It is the responsibility of the buyer to ensure parts are correctly installed and compatible with their vehicle.
9. Intellectual Property
All content, images, and branding on this website are the property of Customville American and may not be copied, reproduced, or distributed without our written permission.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we handle your personal information.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
12. Contact Us
If you have any questions about these Terms, please contact us at russ@customville.co.uk or call 020 8590 1449.
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